Tuesday, 27 February 2018

Verdicchio Restaurant Monte Casino

This restaurant has won tenant of the year ten years in a row.  That is a big deal and we decided to find out why it was awarded this.
The host is welcoming and on a busy night bookings are essential.  If you do put your name down for a table the host calls you when your seats are available, which is great because you don't have to stand and wait.
The waiters dress up in mafia style outfits and they look neat and elegant.
The décor upstairs wasn't too impressive but we got seated downstairs and from where I sat it looked amazing with the medieval/ vintage feel to it.  The warmth of the romantic Tuscan style villa setting was soothing and relaxing.



I was impressed by the décor and the door host but then it came down to business.  We got seated at a dirty table that had wet seats and broken glass.  The waiter immediately took it away and replaced the chairs.
He was very well informed about the menu and quickly took our drink order.
My brother ordered a starter and it never arrived.
We all decided to order pasta as this appeared to be an Italian restaurant and what was also very unique was the menu itself.  Tablets that display prices and pictures of all the food.  A modern touch and a good idea.
I ordered the Trinchada pasta penne which consisted of strips of old beef in a creamy but tasteless sauce with a hint of prego.  The portion was upsetting and I could have done with the starter before the main.  I wasn't impressed with my meal at all.

Penne Trinchada

 
My brother ordered the seafood pasta or pasta a la med and it arrived with almost no seafood in it. We called the manager to complain and he apologised for the non arrival of the starter and said that he would return about the seafood.  He never returned.

Our waiter was apologetic about the starter and we were offered a coffee on the house. Nothing was done about the seafood pasta.
I have to say that the food is not great and the service, especially from management was really off putting.  The toilets were disgusting and that put me off completely but it is a nice idea to go there to experience what my sister ordered which was a highlight and her food was tasty.

The waiter came with a wheel of Parmesan and he added some brandy into the wedge and we watched the flames as he mixed the cheese and alcohol together.  He then poured a dish of pasta into it and stirred in the cheese.  Her pasta consisted of mushrooms and a creamy sauce with a hint of Parmesan. It was something to see and her meal tasted the best.

After asking for the bill our waiter came and said that he has a big surprise for us and he apologised for forgetting the starters.  He brought three slices of orange with a cherry on each.  I thought there was a hidden camera and my brother was rather confused but I guess that cocktail garnish can make you laugh and if the management cannot deal with customer complaints, at least the waiter will let you leave smiling and confused.
The interior is beautiful and for the experience with the Parmesan wheel I would recommend giving it a try but don't expect much from the food because you will be disappointed.
 
 
 
 
 
 

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